Course Overview
A Certificate III in Hospitality equips participants with the vital skills and knowledge for a career in a variety of hospitality settings, such as restaurants, cafes, hotels and catering companies.
Participants will receive practical assistance in food preparation, and customer service skills.
They will also be taught operational tasks including managing finance.
Successful completion of this qualification will achieve a Nationally Recognised Certificate.
| Qualification Name | Certificate III in Hospitality SIT30616 |
| Course Duration | 12 Months |
| Course Delivery | Online Blended Learning Classroom Based |
| Course Fee | Enquire Now for further information |
| Work Placement | 36 Shifts |
What you will learn
Customer service
How to deliver fundamental customer service to both internal and external customers.
Communication
How to access, interpret and use information about employment, education, training and the labour market in Australia.
Food preparation
How to prepare and present a limited range of simple menu items following standard recipes.
Processing finances
How to accept and process cash and other payments for products and services, and reconcile takings at the end of the service period or day.
Job Prospects
- Espresso Coffee Machine Operator
- Food and beverage attendant
- Front desk receptionist
- Function attendant
- Restaurant host
- Senior bar attendant
- Waiter
Study Pathways
- Certificate IV in Hospitality SIT40416
- Diploma of Hospitality SIT50416
Entry Requirements
Participants are required to be competent in English and will undertake a Language, Literacy, and Numeracy Assessment (LLN) prior to commencing the training.
Course Structure
This is a nationally recognised qualification.
Participants need to complete 15 units of competency.
• 7 Core Units
• 8 Elective Units
| Units | Core / Elective | Description |
| BSBWOR203 | Core | Work effectively with others |
| SITHIND002 | Core | Source and use information on the hospitality industry |
| SITHIND004 | Core | Work effectively in hospitality service |
| SITXCCS006 | Core | Provide service to customers |
| SITXCOM002 | Core | Show social and cultural sensitivity |
| SITXHRM001 | Core | Coach others in job skills |
| SITXWHS001 | Core | Participate in safe work practices |
| SITXFSA001 | Elective | Use hygienic practices for food safety |
| BSBCMM201 | Elective | Communicate in the workplace |
| HLTAID003 | Elective | Provide first aid |
| SITHFAB002 | Elective | Provide responsible service of alcohol |
| SITHFAB005 | Elective | Prepare and serve espresso coffee |
| SITHCCC002 | Elective | Prepare and present simple dishes |
| SITXFIN001 | Elective | Process financial transactions |
| SITHFAB007 | Elective | Serve food and beverage |
Unique Student Identifier (USI)
A Unique Student Identifier (USI) is required for Participants undertaking nationally recognised training (qualifications, accredited courses, skill sets and units of competency) unless exempt.
This includes international Participants studying in Australia. If you don’t have a USI you will not receive your qualification or statement of attainment.