A Certificate II in Health Support Services prepares Participants for a career in the health care sector.
Guided by experienced professionals, Participants will learn the necessary skills for employment in hospitals, residential care and clinics.
Data collection, food preparation and handling and communicating with colleagues and patients will all form part of the course content.
|Qualification Name||Certificate II in Health Support Services (HLT23215)|
|Course Duration||12 Months|
|Course Delivery||Classroom Based|
|Course Fee||Enquire Now for further information|
What you will learn
How to effectively liaise with patients, clients, colleagues, management and other industry providers.
How to collect, process and store important information.
Distribute and collect menus, prepare and distribute meals and refreshments, maintain food safety.
Hygiene and Cleanliness
How to adhere to industry standards.
- Health Services Assistant
- Hospital Cleaner
- Health Support Services Worker
- Ward Assistant
- Production Cook
- Health Administrative Worker
- Nutrition Assistant
- Pathology Courier
- Kitchen Attendant
- Admissions Clerk (Health Services)
- Food Service Worker
- CHC33015: Certificate III in Individual Support (Study with AETS)
- HLT33115: Certificate III in Health Services Assistance
- HLT33015: Certificate III in Allied Health Assistance
Participants are required to be competent in English and will undertake a Language, Literacy, and Numeracy Assessment (LLN) prior to commencing the training.
This is a nationally recognised qualification.
Participants need to complete 12 units of competency.
• 4 Core Units
• 8 Elective Units
|Units||Core / Elective||Description|
|CHCCOM005||Core||Communicate and work in health or community services|
|CHCDIV001||Core||Work with diverse people|
|HLTINF001||Core||Comply with infection prevention and control policies and procedures|
|HLTWHS001||Core||Participate in workplace health and safety|
|HLTFSE001||Elective||Follow basic food safety practices|
|BSBCUS201||Elective||Deliver a service to customers|
|BSBINM201||Elective||Process and maintain workplace information|
|BSBWOR202||Elective||Organise and complete daily work activities|
|HLTHSS006||Elective||Collect and manage linen stock at user location|
|HLTHSS003||Elective||Perform general cleaning tasks in a clinical setting|
|HLTFSE002||Elective||Provide ward or unit based food preparation and distribution services|
|CHCCCS020||Elective||Respond effectively to behaviours of concern|
Unique Student Identifier (USI)
A Unique Student Identifier (USI) is required for Participants undertaking nationally recognised training (qualifications, accredited courses, skill sets and units of competency) unless exempt.
This includes international Participants studying in Australia. If you don’t have a USI you will not receive your qualification or statement of attainment.