Course Overview
Individuals with a passion for building relationships and helping others seek employment will benefit from a Certificate IV in Employment Services.
Liaising with potential employers and prospective employees is a central function of employment service roles.
Students will be taught specialised knowledge to guide others to locate, secure and maintain employment, and help employers fulfil their recruitment needs.
Successful completion of this qualification will achieve a Nationally Recognised Certificate.
What you will learn
- How to access, interpret and use information about employment, education, training and the labour market in Australia.
- How to promote job seekers to potential employers and to empower clients to promote their own skills and abilities to employers.
- How to develop and monitor plans relating to job search and other activities undertaken by job seekers to achieve an employment outcome.
- How to assist clients to identify their career aspirations and develop career plans through the effective conduct of career interviews.
Job Prospects
- Employment Consultant
- Case Manager
- Recruitment Consultant
- Business Leader
- Employment Services Manager
Study Pathways
- CHC52015: Diploma of Community Services
- CHC52115: Diploma of Community Development
Entry Requirements
Students are required to be competent in English and will undertake a Language, Literacy, and Numeracy Assessment (LLN) prior to commencing the training.
Course Structure
This is a nationally recognised qualification.
Participants need to complete 14 units of competency.
• 9 Core Units
• 5 Elective Units
| Units | Core / Elective | Description |
| CHCCCS016 | Core | Respond to client needs |
| CHCCOM002 | Core | Use communication to build relationships |
| CHCDIV001 | Core | Work with diverse people |
| CHCECD001 | Core | Analyse and apply information that supports employment and career development |
| CHCECD002 | Core | Deliver and monitor contracted employment services |
| CHCECD003 | Core | Promote job seekers to employers |
| CHCECD006 | Core | Develop and monitor employment plans |
| CHCLEG001 | Core | Work legally and ethically |
| CHCPRP001 | Core | Develop and maintain networks and collaborative partnerships |
| CHCECD009 | Elective | Conduct career guide interviews |
| CHCMHS001 | Elective | Work with people with mental health issues |
| CHCADV001 | Elective | Facilitate the interests and rights of clients |
| BSBRSK401 | Elective | Identify risk and apply risk management processes |
| BSBWOR301 | Elective | Organise personal work priorities and development |
Unique Student Identifier (USI)
A Unique Student Identifier (USI) is required for students undertaking nationally recognised training (qualifications, accredited courses, skill sets and units of competency) unless exempt.
This includes international students studying in Australia. If you don’t have a USI you will not receive your qualification or statement of attainment.