A Certificate II in Business provides the foundational knowledge required for a career in business.
Participants will be taught how to operate basic computer software, understand and apply various business models and complete routine administrative tasks.
The Certificate II in Business is suitable for anyone seeking an entry-level business role.
|Qualification Name||Certificate II in Business (BSB20115)|
|Course Duration||12 Months|
|Course Delivery||Classroom Based|
|Course Fee||Enquire Now for further information|
What you will learn
Navigating a variety of programs, and organising electronic information and data.
Appropriate verbal and non-verbal communication in the workplace for a variety of stakeholders including colleagues, customers and suppliers. You’ll also learn skills for relevant written correspondence.
Work health and safety (WHS)
A general introduction to work health and safety legislation, processes and best practices
- Administration Assistant
- Clerical Worker
- Data Entry Operator
- Information Desk Clerk
- Office Junior
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Participants are required to be competent in English and will undertake a Language, Literacy, and Numeracy Assessment (LLN) prior to commencing the training.
This is a nationally recognised qualification.
Participants need to complete 12 units of competency.
• 1 Core Unit
• 11 Elective Units
|Units||Core / Elective||Description|
|BSBWHS201||Core||Contribute to health and safety of self and others|
|BSBCMM201||Elective||Communicate in the workplace|
|BSBIND201||Elective||Work effectively in a business environment|
|BSBCUS201||Elective||Deliver a service to customers|
|BSBWOR204||Elective||Use business technology|
|BSBWOR202||Elective||Organise and complete daily work activities|
|BSBSUS201||Elective||Participate in environmentally sustainable work practices|
|BSBWRT301||Elective||Write simple documents|
|BSBITU201||Elective||Produce simple word-processed documents|
|BSBITU212||Elective||Create and use spreadsheets|
|BSBITU213||Elective||Use digital technologies to communicate remotely|
Unique Student Identifier (USI)
A Unique Student Identifier (USI) is required for Participants undertaking nationally recognised training (qualifications, accredited courses, skill sets and units of competency) unless exempt.
This includes international Participants studying in Australia. If you don’t have a USI you will not receive your qualification or statement of attainment.