Course Overview

A Certificate II in Business provides the foundational knowledge required for a career in business.

Participants will be taught how to operate basic computer software, understand and apply various business models and complete routine administrative tasks.

The Certificate II in Business is suitable for anyone seeking an entry-level business role. 

Successful completion of this qualification will achieve a Nationally Recognised Certificate.

Qualification NameCertificate II in Business (BSB20115)
Course Duration12 Months
Course DeliveryOnline
Blended Learning
Classroom Based
Course FeeEnquire Now for further information

What you will learn

Computers skills
Navigating a variety of programs, and organising electronic information and data. 

Appropriate verbal and non-verbal communication in the workplace for a variety of stakeholders including colleagues, customers and suppliers. You’ll also learn skills for relevant written correspondence.

Work health and safety (WHS)
A general introduction to work health and safety legislation, processes and best practices

Job Prospects

Study Pathways

Entry Requirements

Participants are required to be competent in English and will undertake a Language, Literacy, and Numeracy Assessment (LLN) prior to commencing the training.

Course Structure

This is a nationally recognised qualification.

Participants need to complete 12 units of competency.
• 1 Core Unit
• 11 Elective Units

UnitsCore / ElectiveDescription
BSBWHS201 CoreContribute to health and safety of self and others 
BSBCMM201ElectiveCommunicate in the workplace 
BSBIND201Elective Work effectively in a business environment
BSBCUS201 Elective Deliver a service to customers
BSBWOR204Elective Use business technology 
BSBINM202Elective Handle mail 
BSBWOR202Elective Organise and complete daily work activities
BSBSUS201Elective Participate in environmentally sustainable work practices
BSBWRT301Elective Write simple documents 
BSBITU211Elective Produce digital text documents
BSBITU212Elective Create and use spreadsheets 
BSBITU213 Elective Use digital technologies to communicate remotely 

Unique Student Identifier (USI)

A Unique Student Identifier (USI) is required for Participants undertaking nationally recognised training (qualifications, accredited courses, skill sets and units of competency) unless exempt.

This includes international Participants studying in Australia. If you don’t have a USI you will not receive your qualification or statement of attainment.

Enquire Now

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