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Customer Engagement

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Customer Engagement Skill Set

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Assessments are made against units of competency.
  • Deliver and monitor a service to customers (BSBCUS301)
  • Work effectively in customer engagement (BSBCUE307)
  • Develop product and service knowledge for customer engagement operation (BSBCUE309)

This course has no current classes. Please the waiting list.

Customer Service & Time Management Skills

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Assessments are made against units of competency.
  • Deliver a service to customers (BSBCUS201)
  • Organise and complete daily work activities (BSBWOR202)
  • Work effectively in a business environment (BSBIND201)

This course has no current classes. Please the waiting list.