Our trainers are highly experienced and use learner-focused training to ensure participants receive a well-rounded educational experience.
Certificate II in Business (BSB20115)
A Certificate II in Business provides the foundational knowledge required for a career in business.
Participants will be taught how to operate basic computer software, understand and apply various business models and complete routine administrative tasks.
The Certificate II in Business is suitable for anyone seeking an entry-level business role.
Certificate II in Health Support Services (HLT23215)
A Certificate II in Health Support Services prepares Participants for a career in the health care sector.
Guided by experienced professionals, Participants will learn the necessary skills for employment in hospitals, residential care and clinics.
Data collection, food preparation and handling and communicating with colleagues and patients will all form part of the course content.
Certificate II in Hospitality (SIT20316)
Launch your career in the booming services industry with a Certificate II in Hospitality.
Learn how to master memorable experiences for customers and develop essential skills and knowledge needed for the food and beverage industry.
Roles can be autonomous or team-based but are usually under close supervision.
Certificate III in Customer Engagement (BSB30215)
The Certificate III in Customer Engagement equips Participants with the knowledge and skills required for a wide range of customer service and sales-related roles.
Participants will learn how to deal with customers in varied situations, and work efficiently as part of a team.
They’ll also be taught effective ways to capture, manage and store customer data.
Certificate III in Early Childhood Education and Care (CHC30113)
A Certificate III in Early Childhood Education and Care prepares Participants for a career in early childhood education.
Key skills include the planning and implementation of learning frameworks, compliant with the Education and Care Services National Regulations, National Quality frameworks and the National Quality Standards.
Participants will learn how to support children’s learning, development and wellbeing.
Certificate III in Hospitality (SIT30616)
A Certificate III in Hospitality equips Participants with the vital skills and knowledge for a career in a variety of hospitality settings, such as restaurants, cafes, hotels and catering companies.
Participants will receive practical assistance in food preparation, and customer service skills.
They will also be taught operational tasks including managing finance.
Certificate III in Individual Support (Ageing) – CHC33015
A Certificate III in Individual Support (Ageing) provides you with an introduction to the Residential and Aged Care sector while preparing you for employment in facilities and in the home.
Individual Support workers require empathy and understanding, which is why our course content includes specialised units that will help Participants secure employment.
Certificate III in Individual Support (Disability) – CHC33015
A Certificate III in Individual Support (Disability) provides you with an introduction to working with people living with disability within residential facilities and within the home.
Individual Support Workers require empathy and understanding, which is why our course content includes specialised units that will help Participants secure employment.
Certificate III in Individual Support (Home and Community Care) – CHC33015
This course addresses the unique needs of Ageing Australians and those who require additional assistance.
We help Participants with the creation of individualised plans to support those who need it and provide you with the knowledge and understanding to empower the elderly and those living with a disability.
Individual Support Workers require empathy and understanding, which is why our course content includes specialised units that will help Participants use their discretion and judgement.
Certificate III in Micro Business Operations (BSB30315)
If you’re looking to build on your business idea, a Certificate III in Micro Business Operations could be the right pathway for you.
Our tailored program is designed to help you succeed in becoming an independent micro business operator by giving you the tools you need.
We cover skills such as developing a business plan, researching financial viability and learning how to use judgement and discretion to make informed decisions for your business.
Certificate III in Retail (SIR30216)
A Certificate III in Retail combines the skills of customer engagement with managing store operations.
Participants with exemplary people skills and sound decision-making abilities will be suited to the course content.
Individuals will work with some independence under limited supervision.
Certificate IV in Community Services (CHC40215)
A Certificate IV in Community Services is ideal for those who thrive in person-centred roles, for both individuals and/or groups.
The course involves learning to provide support, advocacy or interventions to individuals, groups and/or communities.
The level of content supports those who work autonomously, who may have the ability to lead and supervise others. Roles include community service positions and casework.
Certificate IV in Employment Services (CHC41115)
Individuals with a passion for building relationships and helping others seek employment will benefit from a Certificate IV in Employment Services.
Liaising with potential employers and prospective employees is a central function of employment service roles.
Participants will be taught specialised knowledge to guide others to locate, secure and maintain employment, and help employers fulfil their recruitment needs.
Diploma of Community Services (CHC52015)
The Diploma of Community Services allows participants to develop the skills and knowledge to make a difference in the lives of families, individuals, communities and social groups.
Participants will learn specialised skills to work autonomously under broad direction within the diverse community services sector, which may include providing direct support to groups and individuals, supervising other workers, coordinating programs and case management.
Gain an understanding of development strategies for both individuals and communities while also learning how to voice needs and concerns. If you aspire to make a genuine difference and help improve the lives of others, the Diploma of Community Services is the course for you.
Diploma of Early Childhood Education and Care (CHC50113)
A Diploma of Early Childhood Education and Care is suited to individuals with a passion for children and education.
Participants will be taught to implement the nationally-recognised curriculum for children in their care, support children’s development and provide care services.
Upon completion of the diploma, individuals may be able to be responsible for other volunteers and staff.